Resources

The latest insights, news and updates from MavenAGI.

Featured News

Jonathan Corbin
Oct 14, 2026

Your CRM was built backwards

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Sep 3, 2026

Meet Maven Commerce: the Agent that sells

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Aug 19, 2026

Give your Human Agents superpowers: Maven Copilot's latest update

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MavenAGI's State of AI in CX 2026 report cover: AI adoption is nearly universal but resolution isn't.
Jul 16, 2026

The State of AI in CX in 2026: Adoption Is Nearly Universal. Resolution Isn't.

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Thought Leadership

All Thought Leadership
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Oct 20, 2026

Autonomy Is a Dial, Governance Is What Turns It

Most AI agents stall after launch because no one can explain what they’re doing. Auditability is how you get past that.

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Your phone line is a revenue channel
Kevin Rollinson
Oct 14, 2026

Your Phone Line Is a Revenue Channel

Every call is a chance to win, keep, or grow a customer. Here is how voice AI drives acquisition, retention, and expansion.

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Oct 14, 2026

Your system of record stores what happened. It doesn’t store how your agent made decisions.

Systems of record hold the outcome. Decision traces hold the judgment, and that’s where compounding resolution comes from.

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Kevin Rollinson
Oct 7, 2026

Full Duplex Voice AI: Why real conversations need both lanes open

How full duplex voice models listen while they talk, and what that means for live support calls.

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Product News

All Product News
Sam Granat
Sep 29, 2026

Magi: the expert helper that knows your Agent, helps you fix it, and keeps you in control

Meet Magi, the new AI assistant for Maven. In the product, in your AI tools, and in your terminal.

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Brendon Puntin
Sep 24, 2026

Maven Apps: Your agents need operators, not switch panels

Why we built Maven Apps as a real application platform instead of another integration layer, and what that means for agents that need to act.

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Aug 25, 2026

Charters Gets a Shortcut and a Safeguard

Two updates make building Agents faster and safer: Charter Templates and Strict Return Charters.

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Aug 12, 2026

The Channel Most Enterprises Still Haven't Automated: Voice

Enterprise voice AI lags due to latency and compliance. Learn how single-model voice-to-voice architectures solve these challenges for scalable, effective support.

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Company News

All Company News
Maven AGI's six G2 Spring 2026 badges: five High Performer awards and one Best Meets Requirements for Mid-Market AI Customer Support.
Company news
Apr 2, 2026

Six G2 Badges, One Signal: Customers Trust What Maven AGI Delivers

Maven AGI earned six new G2 badges in the Spring 2026 reports — High Performer in five categories and the sole Best Meets Requirements winner for Mid-Market AI Customer Support Agents.

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A hybrid AI-plus-human model leads to successful CX, while AI-only or human-only approaches result in friction.
Company news
Jan 21, 2026

What Klarna's AI Reversal Teaches Us About the Future of Customer Experience

By Jonathan Corbin, CEO & Co-Founder of Maven AGI

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Maven.Voice real-time Voice AI platform logo alongside a sound waveform with industry-use-case icons.
Company news
Nov 3, 2025

Maven AGI Appoints Mike Donohue as Chief Revenue Officer

Former PayPal, Square, and Gupshup executive to lead global go-to-market strategy as AI agent platform scales

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Company news
Oct 27, 2025

Maven AGI launches automated customer support agents powered by OpenAI

Maven AGI is a new software company for the AI era. They recently launched an AI customer service agent, built on the flexibility of GPT-4, which a number of companies like Tripadvisor, Clickup and Rho are already using to save time and better serve their customers.

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