AI agents
customers actually want to talk to.

Enterprise AI agent platform built for the customer journey. Driving action across existing help desk, CRM, and telephony while keeping your IP and data protected with certified, auditable security.

Book a demo

Online learning & coaching tool, Mastermind, saw up to

93%

autonomous resolution
in 6 weeks

Enterprise tax automation software K1X went live in

1 week

with 80% autonomous resolution in 6 weeks

B2B platform Rho, handled

+12%

monthly contacts with no added headcount, sustaining 95% CSAT

Who we serve

Maven helps enterprises deliver the customer experiences that drive loyalty. Empowering CX, support, operations, sales, and marketing with automation that resolves issues across the entire customer journey.

Chat interface showing a virtual assistant named Copilot offering help about activating instant booking and suggesting an upgrade to premium for subscriptions, with Copilot selected in the bottom menu.

Features

What makes autonomous resolution reliable at enterprise scale: governed knowledge, defined guardrails, and AI powered support for the humans-in-the-loop.

Product

AI built for the full customer journey, unifying reasoning, actions, and knowledge across every channel.

Featured integrations

Zendesk

Resolve Zendesk tickets faster with AI that reasons, acts, and learns from every conversation.

Learn More

Salesforce

Unify Salesforce CRM data with AI-powered support to resolve cases faster and keep every team in sync.

Learn More

Freshdesk

Supercharge Freshdesk with AI that resolves tickets, guides agents, and keeps your knowledge base working harder.

Learn More

Explore all integrations

Training our old chatbot to respond to different support scenarios took hundreds of hours. Maven learned the answers from the moment it integrated with our systems.

Anthony Skilton

Operations and Systems Manager

Read case study

Maven’s ability to give our customers highly curated answers 24/7 is absolutely huge for us. Now, they get better, faster support, and our team has time back for high-touch tickets.

Tara Clark

Senior Client Support Manager

Read case study

Customer support is often a tradeoff between quality, speed, and cost. But with Maven, we don’t have to compromise. We can give our customers the very best support while keeping our team lean.

Jeff Ho

VP of Operations

Read case study

Just one week into the trial, rep solves per hour increased 25%. With increased efficiency on reactive operational support, we can invest more heavily in the proactive retention dollar activities.

David Doyle

Head of Customer Support

Read case study

I initially thought the main benefit would be efficiency—fewer associates, faster ticket resolution. And while that happened, the overall impact was much bigger. The quality of our tickets improved significantly.

Illustrated portrait of a young woman with long blonde hair wearing a black jacket and gold earrings.

Stas Johnson-Chyzhykov

SVP, Customer Experience

Read case study

Maven AGI autonomously handles 90% of incoming queries allowing our support agents to focus on strategic initiatives, enhancing operational efficiency and customer satisfaction.