Resources

Maven AGI Appoints Mike Donohue as Chief Revenue Officer

The Real Impact of Wait Times: Why Speed Defines the Modern Customer Experience

The Cost of Fragmented AI in Enterprise CX

How to Evaluate AI Voice Vendors

Introducing Agent Capabilities: A Faster, Simpler Way to Extend What Your Agent Can Do

Agent Capabilities is a self-serve build environment inside Agent Designer.

Security and governance at Maven

Why enterprise AI adoption requires security architecture, not add-ons

Bring AI Agent Assistance Directly Into ServiceNow

Scaling Asset & Wealth Management Customer Journeys with Agent Maven - Highlights from BNY’s AI Demo Day

Six G2 Badges, One Signal: Customers Trust What Maven AGI Delivers

Maven AGI earned six new G2 badges in the Spring 2026 reports — High Performer in five categories and the sole Best Meets Requirements winner for Mid-Market AI Customer Support Agents.

The Agentic List 2026: What Got Us There

Maven AGI is one of nine companies selected in the Customer Experience Agents category.

What Klarna's AI Reversal Teaches Us About the Future of Customer Experience

By Jonathan Corbin, CEO & Co-Founder of Maven AGI

Maven AGI Appoints Mike Donohue as Chief Revenue Officer

Former PayPal, Square, and Gupshup executive to lead global go-to-market strategy as AI agent platform scales

Your AI Answers Questions. An AI Agent Resolves Problems.

The real difference between conversational AI and agentic AI in customer support, and why the performance gap isn't subtle.

Deflection vs. Resolution: The Metric That Decides Whether AI Customer Service Works

Your AI vendor’s automation rate might be hiding the number that actually matters.

Getting Ahead of AI-Powered Threats Before the Window Closes

Project Glasswing is a starting point, not a finish line. No single organization, not even Anthropic, can solve the AI cybersecurity challenge alone.

How to Evaluate AI Agents for Enterprise Customer Service

A vendor-neutral framework for CX leaders who are tired of polished demos and want production evidence.